Service & support
LAVA Service
Advice before you buy, help with your machine, spare parts and repairs, from our team in Australia.
How can we help?
Find the right help
- Talk to an expertWhich sealer, which bags, or a problem with your machine: call any time, we answer or call back as soon as we can.Contact us →
- FAQ and troubleshootingAnswers to the common questions, and step-by-step help when the vacuum or the seal isn't right.Open the FAQ →
- Spare partsFoam seals, sealing tape, liquid trap lids and more: choose your sealer and see what fits.Find your parts →
- Warranty and repairsWhat the warranty covers and how a repair works, from the first call to the machine coming back.Warranty →
- Delivery and returnsDelivery times and costs, tracking, and how to return an item.Shipping & returns →
- Manuals and videosThe manual and a video for every LAVA sealer.To the manuals →
Manuals and videos
Your sealer, explained
The video shows the machine in use; the manual has every setting, cleaning and care.
LAVA V.1200 Premium XXXL
Manual on requestProduct page →
Talk to a technician, not a call centre
Not sure what's wrong, or which part you need? Call us or send a photo: our technicians know every LAVA machine.